Last Updated: [July 2026]
At Living Safe Care Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely, fairly, and transparently. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website or use our wellbeing services.
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Living Safe Care Ltd provides workplace wellbeing services, including:
Wellbeing Health Checks
Lifestyle Assessments
Health Screening
Wellbeing Workshops
Health Promotion
Lifestyle Coaching
Corporate Wellbeing Programmes
Contact Details
Company Name: Living Safe Care Ltd
Address: 124-128 City Road, London, England, EC1V 2NX
Email: info@livingsafecare.co.uk
Telephone: 08000622576
Website: www.livingsafecare.co.uk
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above.
2. The Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
Name
Date of birth
Postal address
Telephone number
Email address
Employer (where services are employer-funded)
Emergency contact details (where appropriate)
Health Information
If you attend a wellbeing health check or consultation, we may collect:
Relevant medical history
Current medications
Allergies
Lifestyle information
Smoking status
Alcohol intake
Physical activity levels
Sleep information
Stress and wellbeing information
Height and weight
Body Mass Index (BMI)
Waist circumference
Blood pressure
Heart rate
Blood glucose results (if tested)
Cholesterol results (if tested)
Body composition measurements (if applicable)
Health information is treated as special category personal data under the UK GDPR.
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visit
Cookies and similar technologies
3. How We Collect Your Information
We collect information:
When you complete an enquiry form.
When you book an appointment.
When you attend a wellbeing clinic.
When you complete questionnaires or consent forms.
When you contact us by telephone or email.
Through our website cookies and analytics tools.
When your employer arranges a wellbeing service on your behalf.
4. How We Use Your Information
We use your information to:
Arrange appointments.
Deliver wellbeing health checks and consultations.
Provide personalised health advice.
Produce individual wellbeing reports.
Respond to enquiries.
Manage bookings and invoices.
Improve our services.
Meet our legal and professional obligations.
Send service updates where appropriate.
Send marketing communications only where you have consented or where otherwise permitted by law.
5. Our Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Your consent.
Performance of a contract.
Compliance with a legal obligation.
Legitimate interests.
Provision of preventative or occupational healthcare, where applicable.
Where health information is processed, we will rely on an appropriate condition for processing special category data under Article 9 of the UK GDPR.
6. Sharing Your Information
We treat your information confidentially.
We may share information with:
Healthcare professionals (where appropriate and with your consent, unless another lawful basis applies).
Secure IT service providers.
Laboratories (where testing services are used).
Professional advisers.
Regulatory or law enforcement bodies where required by law.
Where services are provided through an employer:
Individual health information will not be shared with your employer without your explicit consent unless required by law.
Employers may receive anonymised and aggregated reports showing overall participation and health trends that do not identify individual employees.
We do not sell or rent your personal information.
7. Data Security
We use appropriate technical and organisational measures to protect your information, including:
Password-protected systems.
Secure electronic storage.
Access controls based on job role.
Secure disposal of confidential information.
Staff confidentiality obligations.
Regular review of security measures.
8. How Long We Keep Your Information
We retain personal information only for as long as necessary to:
Deliver our services.
Meet legal, regulatory, insurance and professional record-keeping requirements.
Resolve complaints or disputes.
When information is no longer required, it will be securely deleted or destroyed.
9. Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request erasure in certain circumstances.
Restrict or object to processing in certain circumstances.
Request transfer of your information where applicable.
Withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the details provided above.
10. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Cookies may be used to:
Remember your preferences.
Improve website functionality.
Analyse website traffic.
Enhance website performance.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
11. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal information.
12. Marketing Communications
If you choose to receive marketing communications from us, we may contact you with information about our services, events, newsletters or promotions.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
13. Children’s Privacy
Our services are generally intended for adults. Where services are provided to individuals under the age of 18, appropriate consent will be obtained from a parent, guardian or other person with legal authority, where required.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data processing activities.
The latest version will always be available on our website.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Living Safe Care Ltd
Address: 124-128 City Road, London, England, EC1V 2NX
Telephone: 08000622576
Email: info@livingsafecare.co.uk
Website: www.livingsafecare.co.uk
16. Complaints
If you have concerns about how we have handled your personal information, please contact us so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been processed unlawfully.
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk